Frequently Asked Questions

ZipSendr is uber for "stuff". Anything a business, firm, store, guy or gal wants to send or have picked up for same-day delivery, can be scheduled through ZipSendr. ZipSendr puts senders and receivers together through technology, with a sprinter (driver) who does the running around. We just help make life easier by bringing everyone together on one platform. For more information check out the home page and the other three pages depending on if you are an individual, Business to Business or Business to Consumer small business.

ZipSendr can deliver any item that a typical person can carry and put in their car. So usually items up to 30 lbs., no longer than 40 inches and no taller than 24 inches. However, ZipSendr CANNOT deliver:
‍
- People or animals (we are not Uber or Zoober)
- Alcohol (or any other goods that require age verification and/or a license to transport)
- illegal items...obviously!
- Dangerous items like weapons, explosives, flammables, and anything else that may go "boom", "baam", or "klabooie"!
- Stolen goods (We can't believe we even have to list this)- Any item you don't have permission to send (Oh come on!)

ZipSendr is not an early-early riser but we do get started at 9:00 AM for our first pickups. We accept our final pickups for the day at 6:00 PM so we can ensure the items get delivered before people start going to bed at 9:00 PM. Currently we do not operate on weekends. However, if you really...really want to send something just ask! Maybe we can make an exception.

Yes, ZipSendr is safe and dependable, as well as fast and convenient. Everything you expect from a friend and more. Also, each of our sprinters (drivers) pass rigorous screening and training which include:
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- Nationwide Background Check
- Motor Vehicle Records Check
- Driver's License, Insurance, and Registration Check
- Driving History Check

ZipSendr also ensures that all drivers are adequately Insured in case of an accident. Customers can even rate their sprinters which gives a crowd-sourced view of how careful, honest, and polite our Sprinters are.

No, anyone can use ZipSendr. Just create an account and get sending.

After scheduling, orders beamed to thousands of sprinters across the city. One of those brave drivers will take on the challenge of picking up the items and safely transporting it to the destination. The sprinter (driver) will even get the recipient sign his/her phone to prove the delivery was made. And if you want, they can even take a picture of the recipient holding the item.

Our sprinters "drivers", like the neighborhoods they live in and don't like wandering too far. We deliver to over 100 zip codes around metro Atlanta. But, the max a driver will go will be up to 40 miles from Atlanta metro.

ZipSendr CANNOT deliver:
- People or animals (we are not Uber or Zoober)
- illegal items...obviously!
- Dangerous items like weapons, explosives, flammables, and anything else that may go "boom"!
- Stolen goods (We can't believe we even have to list this)
- Any item you don't have permission to send (Oh come on!)

Though our sprinters are young and healthy, we'd like to keep them that way, so please don't send anything more than 30 lbs.
Also, our sprinters use cars to make the deliveries. So whatever you plan on sending make sure it can fit in a car. If you have a doubt, feel free to reach out to us to ask what we think.

ZipSendr can deliver any item that a typical person can carry and put in their car. So usually items up to 30 lbs., no longer than 40 inches and no taller than 24 inches. However, ZipSendr CANNOT deliver:
‍
- People or animals (we are not Uber or Zoober)
- Alcohol (or any other goods that require age verification and/or a license to transport)
- illegal items...obviously!
- Dangerous items like weapons, explosives, flammables, and anything else that may go "boom", "baam", or "klabooie"!
- Stolen goods (We can't believe we even have to list this)- Any item you don't have permission to send (Oh come on!)

ZipSendr provides real-time tracking so you can see exactly where your sprinter is, once he/she starts his/her route. We can also get autographs from the receiver, as well as, take a selfie with them to show we really did make the delivery. You tell us how we can prove we made the delivery and we will do it. We also ensure that we partner with good people to make the deliveries and offer loss or damage coverage for the items that are being sent.

Unfortunately, ZipSendr does not sell insurance coverage. But, ZipSendr does provide coverage in case of loss or damage of the item while in possession of ZipSendr or a ZipSendr Sprinter (driver). We will reimburse senders up to $500 for an item in case of loss or damage. For additional coverage please contact ZipSendr.

ZipSendr is a certified third-party delivery provider for alcohol retailers in the state of Georgia. Depending on the local regulations, ZipSendr can deliver to homes in within the local alcohol license jurisdictions for the retailer.

Yes, this is something we can do for our merchant partners. If you are interested in setting up invoice billing for your business or firm, please send an email to merchant@zipsendr.com for more information.

Daily pickup and route deliveries are customized per business. Therefore we would need to have a deeper discussion on business needs to best serve you. So please send an email to merchant@zipsendr.com to get more information or setup a time to talk.

Yes, you can cancel at any time. We prefer to provide the best service so that businesses don't have to consider leaving ZipSendr.

Discounts are based on volume and therefore the more you ship the more discounts you get. Talk to ZipSendr to consider what you best options are for setting up a volume-based acount.